Configure and manage Teams meetings, webinars, and town halls
Domain 2 of MS-721 accounts for 15-20% of the exam. EarnYourCert has 80 original questions for this domain, all with explanations: 52 multiple choice, 21 yes/no and 7 completion or ordering items, like the real exam.
Domain 2 sample questions
8 questions from our 80-question bank for this domain. Try to answer before revealing the solution.
1. An administrator wants to configure Teams so that meeting attendance reports are available only to organizers and not to attendees. Which setting controls this?
- The attendance report privacy setting in the meeting policy
- The compliance recording policy that mandates recording all meeting sessions
- The meeting roles configuration that defines who can be a presenter vs attendee
- The Microsoft Purview retention policy that controls how long data is retained
Show answer
Correct answer: A. The meeting policy includes an attendance report setting that controls who can download the report: it can be limited to the organizer to protect attendee privacy.
2. A user wants to send an urgent message to a colleague who must see it immediately, and the system should continue notifying them every 2 minutes for 20 minutes until they read it. Which Teams feature should they use?
- Priority/urgent notifications
- User mention with @name in chat
- Pinned channel message
- Teams channel with activity notifications enabled
Show answer
Correct answer: A. Teams urgent notifications (marked as urgent when sending a message) notify the recipient every 2 minutes for up to 20 minutes until they read the message. This feature can be enabled or disabled via messaging policy.
3. A company wants the entry/exit notification for Teams Audio Conferencing participants to not announce the participant's name but only play a beep. Where is this configured?
- In the audio conferencing policy — entry/exit participant notification settings section
- In the conference bridge settings in the Teams admin center
- In the Teams meeting policy — lobby and waiting room options section for participants
- In the Teams messaging policy — chat and meeting notification settings section
Show answer
Correct answer: B. Entry/exit notification settings (name announcement, beep, or none) are configured in the conference bridge settings section within the Teams admin center.
4. A webinar organizer wants to designate a colleague to manage the event (admit attendees, moderate Q&A) without giving them the same creation permissions as the main organizer. Which role should be assigned?
- Presenter
- Co-organizer
- Attendee with elevated privileges
- Webinar administrator
Show answer
Correct answer: B. The co-organizer role in Teams webinars allows managing the event (admitting from waiting room, moderating Q&A) with permissions similar to the organizer, but the co-organizer cannot create or delete the event.
5. A webinar organizer wants attendee questions to be reviewed by a moderator before being made visible to everyone. Which Teams webinar feature provides this moderation control?
- Participant panel with permission control
- Moderated Q&A
- Moderator screen sharing
- Webinar chat read-only mode
Show answer
Correct answer: B. The moderated Q&A feature in Teams webinars allows the moderator to review and approve attendee questions before they are visible to everyone. This prevents inappropriate or irrelevant questions in large events.
6. An administrator wants to configure Operator Connect in their Teams tenant. What must be done first for the operator to appear as available in the Teams admin center?
- The global administrator must manually create the operator's SBC in PowerShell with the New-CsOnlinePSTNGateway cmdlet
- The operator must be in Microsoft's Operator Connect program and the tenant must invite them through the Teams admin center
- The administrator must register the operator's SIP domain in Microsoft Entra ID as a verified domain of the Microsoft 365 tenant
- The operator must provide their public TLS certificate for the administrator to manually configure in the tenant
Show answer
Correct answer: B. Operator Connect works through Microsoft's Operator Connect marketplace. Operators must be enrolled in the program. The tenant selects the operator in the Teams admin center — Voice — Operators, invites them, and the operator provisions PSTN connectivity automatically.
7. An administrator configures a Teams town hall and wants to integrate it with Viva Engage so employees can continue the conversation in the company community after the event. What should be configured?
- Enable RTMP-out pointing to Viva Engage
- Enable the Viva Engage integration in the town hall settings
- Create a Viva Engage event linked to the Teams town hall
- Configure a call queue that routes questions to Viva Engage
Show answer
Correct answer: C. Teams town halls can be linked to Viva Engage (formerly Yammer) events, creating a community event that enables continuous participation and discussion before, during, and after the town hall. This is done from Viva Engage by creating an event and attaching the Teams town hall.
8. A receptionist answers a customer call and needs to park it so another agent can pick it up from their phone without the customer having to call back. Which Teams Phone feature should they use?
- Call Park
- Call Delegation
- Group Call Pickup
- Consultative Transfer
Show answer
Correct answer: A. Call Park places a call in a named 'orbit' identified by a code. Any user with access can pick up the call by dialing that code from their own Teams phone. It is ideal for environments where calls pass from one user to another.